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General Terms and Conditions

Last updated: January 22, 2024

1. Introduction

Welcome to Glucose Goddess LLC. These Terms of Service ("Terms") govern your use of our website and services, including the purchase of products such as the Anti-Spike Formula, Recipe Club subscription, PRO course, and the Glucose Graph Tool.

 

2. Business Details

Glucose Goddess LLC, New York NY 10011 USA
Contact: team@glucosegoddess.com

3. Website and Services

Our website offers various products and services, including but not limited to, the online purchase of dietary supplements, a digital recipe subscription, an online course, and a phone application for glucose data analysis. We offer both one-time purchases and monthly subscriptions.

 

4. User Responsibilities

Users must not engage in illegal use or infringe on the intellectual property rights of Glucose Goddess LLC. All the health information on our website is for information use only and should not be treated as medical advice. Please contact your doctor or emergency services if you suffer from an acute or chronic condition requiring treatment. When purchasing our products, we require you to provide your full name, email address, and postal address. Please refer to our Privacy Policy for details on user-generated content.

 

5. Sales and Transactions

5.1. Pricing and Payment Policies

All prices for products and services are listed on our website and are subject to change without prior notice. We accept payments via credit/debit card, PayPal, Apple Pay, and Google Pay. All transactions are securely processed, and sensitive payment information is not stored on our servers.

5.2. Shipping Policies

We offer standard shipping for physical products like the Anti-Spike Formula. Shipping times and costs may vary depending on the destination. International shipping is available; however, customers are responsible for any applicable customs duties and taxes. Our shipping, return, refund, and cancellation policies are standard and align with industry practices. We do not offer warranties or guarantees on our products.

5.3. Return, Refund, and Cancellation Policies

Returns: We accept returns only for products that are damaged upon arrival. If you receive a product in a damaged or unusable condition, please contact us at team@glucosegoddess.com within 7 days of receipt to initiate a return process.
Refunds for damage products: Upon verification of the damage or defect, we will offer either a replacement or a full refund to the original payment method. Refunds are processed within a specified number of business days after we receive and inspect the returned item.
Cancellations: For one-time purchases, cancellation requests must be made before the order is shipped to be eligible for a refund. Subscription purchases of Anti-Spike Formula can be canceled in accordance with the specific terms outlined below in Section 5.4.
Digital Products: Due to the nature of our digital products (such as the Recipe Club and the PRO course), we do not offer refunds once access has been granted. More information on the terms of service of these products can be found in the Recipe Club Terms & Conditions and the PRO course Terms & Conditions.

5.4. Subscription Terms for Anti-Spike Formula

When subscribing to the Anti-Spike Formula, customers agree to a minimum purchase commitment of two (2) months. Upon subscribing, customers will be billed for the first month immediately, and the subscription will continue on a monthly basis thereafter unless canceled. Subscribers can cancel their subscription after the initial two-month period. Cancellation requests must be submitted at least seven (7) days before the next billing cycle to avoid charges for the upcoming month. If a subscriber chooses to cancel their subscription during the initial two-month period, they will still be required to fulfil the two-month payment commitment. No partial refunds will be issued for the initial two-month period. 
5.5. Product Warranties and Guarantees

Our products are sold as is without warranties or guarantees, except as required by law.

6. Intellectual Property Rights

6.1. Content Ownership

All content displayed on our website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Glucose Goddess LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Glucose Goddess LLC.

6.2. Trademarks and Logos

The trademarks, logos, and service marks displayed on our website, including but not limited to Glucose Goddess and Anti-Spike Formula, are registered and unregistered trademarks of Glucose Goddess LLC. These trademarks may not be used in connection with any product or service that is not affiliated with Glucose Goddess LLC, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Glucose Goddess LLC.

6.3. Use of Website Content

The content on our website is provided for informational purposes only. Any unauthorized use of materials on our site, including reproduction, modification, distribution, or republication, without our prior written permission is strictly prohibited. However, this does not apply to materials provided to paying customers in the PRO course, for which a separate Terms & Conditions is provided specifically.

6.4. User Contributions

While we do not currently allow user-generated content on our site, any future submissions, posts, or contributions by users will be considered non-confidential and non-proprietary. By providing any such content, users grant Glucose Goddess LLC a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to use, copy, modify, display, and distribute such content.

7. Privacy Policy

Our Privacy Policy details the collection, use, and sharing of data. 

8. Limitation of Liability and Disclaimers

8.1. General Disclaimer

The content on the Glucose Goddess and Anti-Spike websites is provided "as is" and without warranties of any kind, either express or implied. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Glucose Goddess LLC does not warrant that the functions contained in the content will be uninterrupted or error-free, that defects will be corrected, or that our websites or the server that makes them available are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of the materials in our websites in terms of their correctness, accuracy, reliability, or otherwise.

8.2. Limitation of Liability

To the fullest extent permissible pursuant to applicable law, Glucose Goddess LLC will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. We are not liable for any defamatory, offensive, or illegal conduct of any user. If you are dissatisfied with any Glucose Goddess LLC material, products, or services, or with any of Glucose Goddess LLC's terms and conditions, your sole and exclusive remedy is to discontinue using the website.

8.3. Third-Party Links and Content

Our website may contain links to external websites and information provided by third parties. Glucose Goddess LLC is not responsible for the content or accuracy of any off-site pages or any other sites linked to our site. A link to an external site does not imply an endorsement of the views, information, or products provided or offered by such external sites.

8.4. User Responsibilities

Users are solely responsible for any damage to their computer system or loss of data that results from the download of such material and/or data. It is the responsibility of the user to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through the Glucose Goddess LLC website.

8.5. Medical Disclaimer

The content on the Glucose Goddess LLC website, including information related to health and wellness, dietary supplements, and any other medical information, is provided for informational purposes only and is not intended as medical advice. It should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our website. Reliance on any information provided by Glucose Goddess LLC, its contractors, others appearing on the site at the invitation of Glucose Goddess LLC, or other visitors to the site is solely at your own risk. The products sold by Glucose Goddess LLC, including the Anti-Spike Formula, are not intended to diagnose, treat, cure, or prevent any disease or health condition.

9. Termination of Use

We reserve the right to terminate user access at any time. Account deactivation or deletion can be requested via team@glucosegoddess.com and will be processed within one week.

10. Dispute Resolution

Disputes are governed by the laws of New York State. Standard arbitration and mediation clauses apply before court proceedings.

11. Modification of Terms

We may modify these Terms at any time without prior notice. Changes will be communicated via email if necessary.

12. Miscellaneous

Additional terms specific to our services and products may apply. Users are responsible for reviewing these terms.

13. Contact Us

For any inquiries or concerns regarding these Terms, please contact us at team@glucosegoddess.com.

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